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Apr
7
2009

SmartBIM Library 3.2 Installation

Posted by Rick Cotton

Help! I am upgrading to SmartBIM Library 3.2 and after installation, the software will not start up. The computer is a Win XP x64 and had 3.0 installed and working fine. I uninstall 3.0, restart, install 3.2, restart and try a double click on the icon and nothing. I've done this twice with the same result (yes, I've reinstalled 3.0, made sure it worked, then the steps mentioned above). I've checked the task manager for a SmartBIM process but I see nothing. It's like the software doesn't want to start up. FYI, we have two licenses and the upgrade installed just fine on another Win XP x64 computer with exact same specs.