Contacting SmartProject News Customer Care

Contacting SmartProject News Customer Care Our Customer Care Department is committed to providing products and services at the highest level and is always interested in hearing what you have to say. Before calling, be sure to first check the Online Help for tips that might resolve your issue more quickly.

Contact Customer Care if you experience any of the following:

  • Technical issues, such as a feature that does not work or other application-related issues

  • Problems accessing any of your subscriptions

  • Any account issues you cannot resolve, such as Changing and resetting your password


By telephone
Contact Customer Care by phone at 1.800.424.3996
  Monday through Thursday  
  8:00 AM to 8:00 PM EST  
  8:00 AM to 6:00 PM EST  

By e-mail
Send e-mail requests to



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